Computer Repair FAQ


Frequently Asked Computer Repair Questions


Q: Do you offer PC repair services my area?

A: We currently offer onsite computer repair & service in Sonoma & Marin Counties.

Q: Do you offer same day PC repair service?

A: In most cases, we can have a technician onsite within 1 day with no extra charge.

Q: Do you warranty your work?

A: Yes we warranty our work for 30days and back all of our services with a money back guarantee!! If the same problem occurs within 30 days of service, we will come back and fix it at no additional charge.  If we are for some reason unable to fix the problems you are experiencing, after attempting the repairs a second time, we will be happy to refund the amount you paid for the original service labor charges.  This warranty does not apply to the purchase of parts and is limited to service labor charges only.

Q: Can I drop my computer off at a local office?

A: Most our services are done outside of our home based office. However arrangements can always be made if you are more comfortable dropping your computer off.

Q: Do you service homes and businesses?

A: Yes, we service residential and business customers that need computer or network services.

Q: How can I schedule an appointment?

A: Please call us at 707-921-1145 or 1-888-386-1085
You can also email us at

Q: Can I schedule an appointment online?

A: Not at this time.

Q: Can you fix my computer remotely?

A: Yes we do offer remote repair services.

Q: Do you work on Apple Computers?

A: We repair Mac hardware and Macbook Laptops including LCD Screen Replacements.  We do not service Mac software related issues

Q: How much do you charge for PC repairs?

A: We charge a variety of rates based on the complexity of service you may require.  You can view our rates and monthly specials by clicking here!
If you need further assistance or help deciding what services fit your needs, Call Us! 707-921-1145

Q: I am having a computer problem that isn't listed in your services. Can you still help me?

A: As long as your problem is a technology related issue, we should be able to help you with it. Please call our technicians at 707-921-1145

Q: What happens if the technician cannot fix my computer problem?

A: In almost all cases our technicians will be able to fix the problem you are having. Sometimes however, it is more cost effective to replace your equipment than to repair it. If this is the case, our technicians will recommend what is best for you and let you decide how to proceed.
If for some reason you have a problem that we can't fix, you will not be charged for any services.

Q: Are parts included in your service charge?

A: No.
With the exception of our DC Jack Replacement Service, parts are additional.


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